Shipping + Tracking
I reduce/reuse/recycle as often as possible—so if a super ugly box lands on your doorstep with (biodegradable!) packing peanuts, know that that is you and me helping save the world and combat climate change.
Items in stock will be shipped within 10 business days. Made-to-order items can take up to 6-8 weeks to create and ship. (If you order one of both, they will ship out when the made-to-order piece is ready. If you would like to ship separately, contact me about additional shipping costs.)
If your purchase is time sensitive, please let me know at hello@chantalceramics.com and I’ll do my best to move things along :)
Domestic Shipping
Packages are shipped via tracked USPS. (Have your tracking number? Check your order here.) Shipping times vary, but most orders arrive within 3-5 business days. If your package is lost or damaged in transit, please contact me (but know that I’ve had the very best in the business—the incredible Ian Wilson—help me source the strongest and most sustainable packaging and materials, so it should be all good!).
And yes trust me I know the shipping isn’t cheap (I round down on the costs)—but until some new start-up comes and disrupts the industry, it’s the price that must be paid for having heavy objects delivered to your door :/